Choosing the right feeder
Why raise the bowls?
By raising the bowls up off the floor it helps our fury friends in the following areas:
- Better posture, especially with older pets.
- Better digestion - food moves from mouth to stomach quicker and easier.
- Less stress on the Pasterns (canine forearm/wrist area)
- Less "leaning", relieves stress on hips and shoulder area.
This simple precaution is so easy. Your best friend will love you for it!
How do I determine the correct height?
To determine the correct feeder height for your pet measure from the floor to the top of your pet's shoulder when your pet is standing.
How do I determine the correct bowl size?
The best way to determine the correct bowl size is to fill the bowl your pet is using now with water and see which one of our bowl capacities match closest. The list below was based on filling our stainless steel bowls with water.
- 1 Pint holds 1.6 cups of water (1.25 inch diameter, 1.75 inch deep)
- 1 Quart: 3 cups capacity, 6.5 inch diameter, 2.5 inch deep
- 2 Quart: 6 cups capacity, 8.25 inch diameter, 2.75 inch deep
- Square: 2.5 cups capacity, 6.75 inch square, 3 inch deep
About the elevated feeders
What material are the elevated feeders constructed of?
The feeders are made out of a water proof, BPA free plastic material that has many benefits:
- Water resistant
- Superior weather ability
- Easily cleaned
- Rot Resistant
- Resists Splitting
- Will not delaminate like wood
- Insect resistant (including termites)
- Lead, cadmium, barium and zinc free
- BPA free plastic
- Uniform Color and Texture
How do I clean the elevated feeder?
Use a warm water damp sponge or cloth to wipe down the surface of your Trendy Pet feeder and dry with a clean towel. Avoid using scouring powders or other abrasive cleaners as they may scratch the surface of the feeder. We've discovered that the Mr. Clean Magic Eraser (or a similar product) works extremely well on any hard to remove spots. Household cleaners such as Windex, Sparkle, 409 and Fantastic can be used but always wipe them off with warm water so that no chemical residue is left behind.
When will my order be delivered?
All orders are shipped within 10 business days of purchase. You will receive an email from UPS with a tracking number and an estimated delivery date. Delivery times vary depending on your location. See UPS Ground shipping transit times below.
What are your shipping costs?
To calculate the shipping cost simply add a product to the cart and enter your shipping address. You can view the shipping cost before entering any payment information. We typically ship all orders via the United Postal Service (UPS).
How is my order shipped?
Your order is carefully packed in a recycled cardboard box and surrounded by recycled packaging materials to ensure it arrives in excellent condition. All orders ship within business 10 days of purchase. All orders are shipped via the United Postal Service (UPS).
Can I cancel my order?
Yes. Please contact us as soon as possible to cancel your order.
I received my order but...
My pet will not eat from the elevated feeder
Our four legged friends can be picky sometimes, we understand. Make sure you thoroughly wash the bowls. We clean all our bowls prior to shipping, however pets are very sensitive to smell. Perhaps there is a smell that your pet is associating with something unpleasant. If your pet still will not approach the bowls after a thorough cleaning, try putting some really yummy treats close to the raised feeder and see if your pet will approach the feeder to take the treats.
Next, place the same really yummy treats on the top surface of the raised feeder, but not inside the bowls yet. Finally, place the treats inside the bowl. We found that smearing a little bit of peanut butter inside the bowl also helps.
Be patient. Let your pet approach the raised feeder at their own pace, never force your pet to eat out of the feeder. Some pets will slowly approach the feeder and thoroughly smell it before they feel comfortable eating from the new dish.
If your pet still will not eat from the elevated feeder please send it back to the address below. Once we receive the feeder we will issue you a credit for the price of the feeder.
4423 Hidden Lake Court
Hudsonville, MI 49426
The feeder I ordered is too tall
No problem, just ship it back to us and we'll exchange it for a shorter feeder. You will be responsible for the cost to ship it back.
I need to return my order.
Not a problem. Please return the feeder to us within 30 days. You will be responsible for the cost to ship the feeder back to us. Once we receive the feeder, in good condition, we will credit your account for the original cost of the feeder, this does not include any shipping costs. Please note all custom feeder are made specifically to your request. We cannot accept returns on custom made feeders.
Please send returns to:
4423 Hidden Lake Court
Hudsonville, MI 49426