FAQs

Modern Cat Editors Award

Trendy Pet Feeder

Product Questions

 


Why raise the bowls?

By raising the bowls up off the floor it helps our fury friends in the following areas: This simple precaution is so easy. Your best friend will love you for it!

  • Better posture, especially with older pets.
  • Better digestion - food moves from mouth to stomach quicker and easier.
  • Less stress on the Pasterns (canine forearm/wrist area)
  • Less “leaning”, relieves stress on hips and shoulder area.



What material are the elevated feeders constructed of?

The feeders are made out of a water proof, BPA free plastic material that has many benefits:

  • Water resistant
  • Superior weather ability
  • Easily cleaned
  • Rot Resistant
  • Resists Splitting
  • Will not delaminate like wood
  • Insect resistant (including termites)
  • Lead, cadmium, barium and zinc free
  • BPA free plastic
  • Uniform Color and Texture

How do I determine the correct height?

To determine the correct feeder height for your pet measure from the floor to the top of your pet’s shoulder when your pet is standing. From that measurement subtract 6" to determine correct feeder height. For example if your pet measures 10" from its shoulders the correct feeder height is 4". 

How do I determine the correct bowl size?

The best way to determine the correct bowl size is to fill the bowl your pet is using now with water and see which one of our bowl capacities match closest. The list below was based on filling our stainless steel bowls with water.

  • 1 Pint holds 1.6 cups of water (1.25 inch diameter, 1.75 inch deep)
  • 1 Quart: 3 cups capacity, 6.5 inch diameter, 2.5 inch deep
  • 2 Quart: 6 cups capacity, 8.25 inch diameter, 2.75 inch deep
  • Square: 2.5 cups capacity, 6.75 inch square, 3 inch deep

How do I clean the elevated feeder?

Use a warm water damp sponge or cloth to wipe down the surface of your Trendy Pet feeder and dry with a clean towel. Avoid using scouring powders or other abrasive cleaners as they may scratch the surface of the feeder. We’ve discovered that the Mr. Clean Magic Eraser (or a similar product) works extremely well on any hard to remove spots. Household cleaners such as Windex, Sparkle, 409 and Fantastic can be used but always wipe them off with warm water so that no chemical residue is left behind.

SHIPPING QUESTIONS

When will my order be delivered?

All orders are shipped within 10 business days of purchase. You will receive an email from the carrier with a tracking number and an estimated delivery date. Delivery times vary depending on your location.

How is my order shipped?

Your order is carefully packed in a recycled cardboard box and surrounded by recycled packaging materials to ensure it arrives in excellent condition. All orders ship within business 10 days of purchase. Orders are shipped via the United States Postal Service (USPS) or FedEx.

What are your shipping costs?

To calculate the shipping cost simply add a product to the cart and enter your shipping address. You can view the shipping cost before entering any payment information. We typically ship all orders via the United States Postal Service (USPS) or FedEx.

What is our return policy?

We have established a return and damage policy to create a first-class experience for our customers.  

Return Policy

  • You may return your unused item in its original condition and packaging within 30 days of receipt.
  • Please contact Trendy Pet at info@trendypet.com to request a return.
  • Unless your item is received damaged, or there was some error on our part, you will be responsible for all return shipping costs.  
  • Because refunds will not be issued in full for items damaged in return shipping or returns that are never received, we highly recommend that you insure all return shipments and provide Trendy Pet with the shipment tracking number.
Damage Policy
  • All items are shipped to you in the best possible packaging to ensure that you receive your purchase in perfect condition. Upon receipt, please inspect your package closely.
  • If you receive a damaged item, Trendy Pet will assist you in receiving a replacement or refund as quickly as possible
    • In the unlikely event that you find your product to be damaged upon opening it please notify Trendy Pet at info@trendypet.com
    • Please notify Trendy Pet of any damages on the product or packaging within 5 days of receipt